• You will need to bring the credit card that was used to make your online ticket purchase to retrieve your tickets at Majestic 10. You should also have available a printed copy of the successful online ticket transaction.
  
  Following a successful transaction, tickets may be picked up any time during regular business hours by supplying the credit card used to make the purchase at our box office or at our automated box office kiosk.
   

•  For security purposes, you must use the actual credit card number imprinted on the credit card and that same card must be presented at the theater. Please note if a "temporary or single use" card number is used, which is different from the imprinted credit card number, you will be unable to retrieve your tickets at the theater.

Cancellations

• You will need to present the same credit card at the theatre to process any refunds, cancellations or other problems with your credit card. Service charges are not refunded for cancellations due to 3rd party fees. Refunds can only be issued before or on or before the specific start time on the ticket purchased.  Please contact the theatre prior to showtime if unable to attend (802-878-5090).  We are not able to bring up any uncollected tickets after the close of our box office for that day.